Privacy Policy

Last updated: April 2, 2026

This Privacy Policy explains what personal information AiCredits may collect when you browse our site, place an order, redeem credits, or use services connected to our OpenAI-compatible API workflow.

1. Information we may collect

• Order details such as plan, amount, order ID, and payment status
• Contact details you provide to payment providers or support channels, such as email address
• Technical and security data such as IP address, device/browser information, timestamps, and request logs
• Usage records needed to deliver prepaid credits, investigate delivery issues, and prevent abuse

2. How we use information

• To process purchases and deliver redemption codes or related access information
• To support order lookup, recovery, refund review, and customer support
• To detect fraud, abuse, chargeback risk, or technical issues
• To maintain service security, reliability, and internal reporting

3. Payment processors

Payments are handled by third-party payment providers such as Paddle and, where enabled, Lemon Squeezy. We do not store your full card number. Payment information is subject to the privacy practices of the relevant provider.

4. Data sharing

We do not sell your personal information for advertising. We may share limited data with service providers, hosting providers, payment processors, or legal authorities only when needed to operate the service, prevent abuse, comply with law, or protect rights and security.

5. Retention

We keep order and support records for a reasonable period needed for accounting, dispute handling, fraud review, and service operations. Retention periods may vary depending on legal or payment-provider requirements.

6. Cookies and local storage

We use only limited browser storage and similar mechanisms necessary for language preference, recent order lookup, session continuity, and basic site functionality. We do not use advertising cookies.

7. Your choices

You may contact us to request access, correction, or deletion of personal data where applicable. Some records may need to be retained for legal, accounting, or fraud-prevention reasons.

8. Security

We take reasonable measures to protect order and operational data, but no internet service can guarantee absolute security. Please use strong credentials and avoid sharing your API access or redemption information with others.

9. Contact

Privacy questions or requests: mrwangyanlong2026@outlook.com